KPI (Key Performance Indicator)

A measurable metric that an agent tracks and optimizes.

Why it matters

Without KPIs, an agent is just doing stuff. With KPIs, it's optimizing toward measurable business outcomes.

In practice

Our Ralph Loop tracks 3 KPI categories: conversion, performance, and cost.

See this in practice

How Leap Laboratory uses this concept in real work.

Example use cases

Related terms

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