Knowledge Base
A structured information store that an agent uses to support decision-making.
Why it matters
Agents need reliable information to make good decisions. A knowledge base gives verified, structured data.
In practice
Our Chat Agent pulls from a knowledge base of verified FAQ answers, service descriptions, and pricing information.
Related terms
RAG (Retrieval-Augmented Generation)
A method where AI retrieves relevant information from external sources before generating a response.
Vector Database
A database storing information as mathematical vectors for semantic search.
Memory (Agent)
Mechanisms that allow an agent to retain and recall information across sessions.